FAQ

Payments:

All prices are displayed in Australian Dollars (AUD). Payments are converted to your local currency upon checkout. Payments can be made via PayPal or credit card.

Shipping:

All orders are dispatched within 3 business days from when you place your order. Products are shipped via Australian Post and come with free tracking information. Products may be shipped separately so that you recieve all items at the earliest date possible. The choice of standard shipping and express shipping are offered for all orders at checkout. 

Domestic Shipping:

Standard shipping Australian orders are a flat rate of $6 (AUD) and will ship within 3 to 7 business days. Express shipping Australian orders are a flat rate of $10 (AUD) and will ship the next business day. 

If your order is $200 or more standard shipping is FREE. 

International Shipping:

Standard shipping international orders will ship in 6+ business days. Express shipping international orders will ship in 2 to 4 business days.

Please check the list of countries when entering your address at checkout for specific shipping costs. 

International orders may involve taxes and duties applied by the customs department of the country the order is delivered to. Any duty and taxes enforced in the country of destination are the responsibility of the customer.

Returns:

You can choose to exchange an item if it has a major fault. The customer must pay the return cost of the item to be eligble for an exchange. 

This is when the item:

Faulty products will be assessed for replacement, by the customer supplying detailed information and photos of the product to: shop@prgtry.com. 

Sizing:

All shirts have a boxy fit and are true to size. Caps are adjustable, one size fits all. Please contact us for more information.