Important Returns & Refund Information.
We accept exchanges as long as the product is in unworn condition and dispatched back to us within 7 days of delivery. Please get in touch with us within this time frame and let us know the tracking number to be eligible for an exchange.
Change of mind or sizing issues are not eligible for a refund, but can be exchanged for store credit equivalent upon return of item.
Please be sure to consult the Size Chart to avoid any sizing mistakes.
You can also choose to exchange or get a refund for an item if it has a major fault. The customer will be refunded the shipping cost upon product arrival.
This is when the item:
* Is substantially different from the product depicted and described.
* Does not function as described.
* Faulty products will be assessed for replacement by the customer supplying detailed information and photos of the product to: shop@prgtry.com.
